Cookie Policy

1. Introduction

This Cookie Policy describes how we use cookies and similar technologies on our video game platform, which includes our website, gaming application, digital storefronts, and community spaces. These technologies are essential for ensuring an optimal experience, delivering personalized content, enabling game-specific features, and maintaining the security and functionality of our services.

By accessing or using our video game services, you acknowledge and accept the use of cookies in accordance with this policy. You can manage your cookie preferences at any time using your browser or device settings. Disabling cookies may affect certain aspects of your experience or limit functionality within the games and related services.

2. What Are Cookies?

Cookies are small pieces of data stored on your device (such as a desktop, console, or mobile phone) when you use our platform. These data files are placed by the web server and retrieved by the browser during each subsequent interaction. Cookies can recognize your preferences, track your usage habits, and help maintain your session while playing games or interacting with site features.

While the term “cookies” is used throughout this policy, we also refer to similar tracking technologies such as local storage, pixels, SDKs, and device identifiers. These technologies serve the same or similar purposes and are collectively covered under this policy.

3. Why We Use Cookies

Cookies allow us to improve the performance and usability of our services related to video games. They help us:

• Maintain active and secure login sessions across pages and services
• Remember your preferences such as platform, display resolution, language, and control schemes
• Keep track of your cart, wishlist, and game library
• Personalize game suggestions and highlight relevant content
• Facilitate cloud saves, download history, and resume features
• Analyze how users interact with games and platform features to improve performance
• Deliver game updates, announcements, and region-specific promotions
• Support multiplayer matching and account linking features
• Monitor and prevent fraudulent activity, cheating, or misuse of services

4. Types of Cookies We Use

Essential Cookies

These are mandatory for basic platform operation. They enable login sessions, secure payment processing, account authentication, and access to protected areas such as your game library or developer dashboard. Without these cookies, services cannot function correctly.

Performance Cookies

These cookies collect data on how you interact with the site and games, including load times, page visits, feature use, and error reports. They help us identify technical issues and optimize service speed and responsiveness.

Functional Cookies

These cookies store your preferences and enhance your interaction with the platform. For example, they remember your selected language, preferred platform (PC, console), or game categories. They also help retain visual settings and control configurations.

Advertising and Targeting Cookies

These cookies collect browsing data to present game-related advertisements and offers that match your interests. They help display relevant promotions for games you may like, track user engagement with in-game ads, and limit repeated advertising.

Analytics Cookies

Analytics cookies gather usage data to improve the functionality and content of the platform. They allow us to measure engagement metrics like time spent on game pages, frequency of play sessions, and feature popularity.

Third-Party Cookies

Certain features on our platform are provided by third parties, such as embedded trailers, game review integrations, social sharing tools, or support widgets. These services may set their own cookies to function correctly or track usage in line with their own privacy policies.

5. How Cookies Enhance Video Game Services

• Cookies track your progress in games, saving checkpoints or in-game decisions.
• If you pause a game or log out, cookies remember your session for quick return.
• Multiplayer services use session cookies for temporary matchmaking and team balance.
• Cookies store your in-game purchases and digital download history.
• When you select filters to find new games, cookies remember those filters during your next visit.
• If you report a bug or feedback, cookies may attach session data to help diagnose the issue.

6. Duration of Cookies

Cookies may be stored for different lengths of time depending on their purpose:

• Session Cookies: These are temporary and are erased when you close the browser or exit the game launcher. They store information such as temporary login status or page navigation.
• Persistent Cookies: These remain on your device for a set duration, allowing your preferences, login credentials, and other information to be retained between visits.

We only use persistent cookies for as long as necessary and regularly review expiration timelines to ensure alignment with security and usability goals.

7. Managing Your Cookie Preferences

You can manage or disable cookies through the settings on your browser or device. Most systems allow you to:

• Block or delete cookies from specific sites
• Disable all cookies or only third-party cookies
• Set permissions for site-specific cookie usage
• Clear stored data after each session or upon closing the browser

Disabling essential cookies may result in reduced functionality or limited access to game features. Some services such as login persistence, game library access, or multiplayer matching may not operate correctly without them.

8. Data Collected Through Cookies

Cookies may collect data including but not limited to:

• IP address and general geographic location
• Device type, operating system, browser version
• Account login times and authentication tokens
• Language, currency, and time zone preferences
• Game preferences, interactions, and saved states
• Download history and purchase behavior
• Cart contents and transaction activity
• In-game settings and control configurations
• Navigation behavior, error logs, and click paths

This data is used strictly for service improvement, security, and personalization. It is never sold or used for purposes beyond those stated.

9. Data Security and Privacy

We are committed to protecting the privacy and security of data collected through cookies. All cookie data is securely stored, encrypted where appropriate, and accessible only to authorized personnel. We comply with applicable data protection regulations and enforce strict internal access controls.

Cookie data is anonymized when possible, and personally identifiable information is only processed in accordance with user account preferences and applicable legal requirements.

10. Children’s Privacy

Our platform is intended for general audiences. We do not knowingly collect or process personal data through cookies from children under the age of 13 without verified parental consent. If we discover that cookie data has been collected from a minor without consent, we will delete it promptly.

11. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our platform features. Any modifications will take effect as soon as they are published within the platform or app. Continued use of our services after a policy update constitutes your acceptance of the changes.

12. Contact Us

If you have questions about this Cookie Policy, the use of cookies on our video game platform, or how we handle user data, please contact our support team using the communication channels provided within the service.

Conclusion

Cookies and similar technologies are vital to delivering a high-quality, responsive, and personalized experience in the world of video games. From managing your sessions to customizing your gameplay, cookies allow us to offer the best possible performance and interaction. You remain in control of your cookie settings at all times, and we are committed to using them transparently and responsibly to support your gaming experience.